Car Rental Booking can be made online by filling up the booking form provided here. payment can be made through any of the credit/debit cards listed here.booking can be made for any person other than card holder also. For that you need to fill up details of card holder for payment.
A booking details will be sent to customer on given email Id as completes an online booking .
As soon as booking is confirmed customer will get booking number and same can be use for reference of the journey .
Customer will also intimated regarding Terms & condition of the booking .
Duty slip has to be filled by the customer, if this has not been done by the customer no disputes will be entertained later. The start and end distance in Kms will be calculated from our garage. Driving speed of the vehicle as per the directions of the local transport authority only. Parking charges, toll charges, state taxes and entry fees etc. to be paid by the customer.
Unless specified otherwise, all meter readings/distances/timings will be calculated to and fro from our vendors garage.
Distances between two locations (points) be it an intercity distance or from vendors garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.
Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request driver to make the air condition operational in the afore mentioned cases.
The voucher is mandatory to avail any applicable discounts (or) in the case of a cash back. In case of a cash back, the amount will be credited to your credit card/debit card account from which the payment was made to 7m Travels in approximately 15 days from the pickup date.
Any form of discounts are only applicable only on the basic fare and cannot be made available on extra charges like toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, driver allowance, parking, night charges, unless specified.
The vehicle booked will be subject to availability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.
It may happen that for some travel routes, the cab model which was reserved earlier by a customer online will not be able to actually run during travel due to the prevailing road conditions (OR) the probable danger of natural disasters. The reasons mentioned are beyond the control of 7m Travels. In such a case 7m Travels will provide an upgraded cab model which is typically used in that region at an additional charge. If the customer does not want 7m Travels to provide an upgraded car model a refund will be made.
Transfer and local car rental services are valid only within city limits.For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.
Customer can request for amendments to a booking made earlier by him only if the request is done 24 hours before the pick up time. No changes will be done within 24 hours of the time of pick up time. In cases where amendments are requested on cab type, the cab type requested is subject to availability. In case of a no show where the customer has not informed 7m Travels on the changes on his schedule 24 hours before the pick up no refunds will be made. The amendments can be done by contacting the support team of 7m Travels on on 8793703330 and mention the booking reference number .
Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 15 minutes from the scheduled pick up time.
Customer is liable to pay for any additional distance traveled and also for additional hourly charges if applicable. Any unscheduled changes will attract additional charges as applicable.
All bookings under consideration are on a calendar day basis i.e. from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pickup time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m.
Cabs that are booked for outstation (any or all of Onaway, round trip & multicity) cannot be used for local travel.As an example if a customer books a cab from Mumbai to Shirdi then to Pune and back to Mumbai for a period of 3 days in total & has a predefined Km limit of 900 Kms and he returns back to Mumbai on the second day & has a balance Km limit of 50 with one day remaining, inspite of this he is not entitled to consume this 50Kms for local travel in Mumbai (Source city), however the customer can travel from Mumbai to some other city outside city limits of Mumbai (say Thane) & consume the remaining 50 Kms or more than this by paying additional charges.
One way car rental services have all travel charges like toll, taxes etc applicable when the vehicle returns back to its original location (garage) after dropping the customer to his destination. As as example if a customer avails one way car rental service from Pune to Mumbai, he will have to pay all charges applicable while the vehicle returns back from Mumbai to Pune. The total charges to be borne by the customer for this return trip will be slightly lower than the charges for the first trip i.e from Pune to Mumbai.
The driver will wait for the customer on the travel date for not more than 60 minutes from his pick up time in a case the customer does not inform the driver on the delay. After 60 minutes the booking will be considered as a case of no show and full booking amount will be forfeited.